Embrace | Pet Insurance Review

This is my first time making a claim. First, it kept telling me to add my "receipt of payment" method. I tried FOUR times to enter the routing number and the checking account numbers & received an error message each time. The error message contained an 800#, but it was visible for such a short time that I never caught it. So, I called both of the customer service numbers - ha, too bad, nobody was available to assist. Call back when they're open. This is the time that is convenient for me!! Last evening, my dog ingested raw scallops (fish); I was concerned the fish may be toxic, so I contacted an emergency vet clinic, which directed me to the Animal Poison Control Center. Your "Diagnosis Ladder" had no listing for APCC, so I wrote the info in the box below that area. Then I read where my claim may be delayed because there is no diagnosis. Well, I tried! Geez, the site didn't accept my attempts to enter my checking info, so it'll probably be delayed anyway. So far.....not impressed!

Everything was handled quickly and easily!

The team at Embrace is always helpful. Claims are processed quickly and hassle-free. Appreciate their attention and help very much!

The company covers more for a reasonable cost. They call if description is unclear. Everyone we have spoke to is very professional and helpful. A well organized company.

At our renewal, our rates DOUBLED- NO claims or pre-existing conditions. Shop around- there are better alternatives than Embrace.