Embrace | Pet Insurance Review

My vet recommended that I get at least two orthopedic recommendations before my dog has surgery on her leg. I was nervous because I wasn’t sure if pet insurance would cover it and they were so fast with the claim and reimburse me within two business days. I’m very grateful with our efficient and response of this company is.

I appreciate how easy it is to submit claims, the user interface makes it very simple. I also appreciate the prompt and helpful responses I get to my questions. I give this service 5 stars, been using for almost a year now and filed several times. I reccomend Embrace!

So easy to submit - Fast turnaround

I rate them a 3 because I had them for 2-3 years and never had a claim. Not even a minor claim. My rate started around 20 a month and gradually moved up to 35 a month for barebones coverage. I have just in case something happens to the dog but not expecting to use. After the 3rd price hike, I reached out saying I was going to switch to another carrier due to their rates and asked if they could look at my history and see if there was anything that could be done with the rates. They said no. I have since switched to PetsBest and my rate for higher coverage is less than 1/2 the cost. On the flip side, their app and customer care were always good to deal with but again I never had a claim. If you are in my shoes, I'd look elsewhere. Too pricy.

I've had this insurance for 3 years now and have not submitted claims until recently. Wish I had been more diligent! We now have 1 fur baby and I've used it for his wellness exam and was reimbursed the 90% of the total amount. That was amazing. Recently had dental surgery due to an abscess - I am waiting on the approval for the amount it will cover. So far the company has been very easy to work with.