Embrace | Pet Insurance Review

I just switched to Embrace after using another company and I am beginning to question my change. I submitted a claim and it was declined and when I reached out 3 times for details no one ever reached back out to me! I am starting to wish I stayed with the other company. DO BETTER EMBRACE!!

My dog ​​was adopted when she was 2 months and is a stray dog. She has all his vaccinations and at every visit to the vet for vaccinations there is a report saying that the dog was in good health, since this is a condition for the dog to be vaccinated. She has never been sick and we have never had to take her to the vet. She started limping because of a bacterial infection that was misdiagnosed as an orthopedic problem and then referred to another clinic that made the correct diagnosis. Embrace used the first misdiagnosis to claim pre-existence in a puppy, and it took more than a month to return with the denial of the claim.

When it was suggested I get accident and illness insurance on my healthy 7 year old dog I thought I would be “wasting” our money. I got it anyway and am so happy we did. My girl was diagnosed with anal gland cancer and Embrace was there to help absorb some of the cost.

Never thinking I would need pet insurance I think my pup got sick because I did. When did get sick and had three appointments the claims were submitted and refunded quickly. I want to thank Embrace for theie great service.

Difficult for older folks to use…especially under stressful circumstances…..loss of pet.