Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 20,336

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: KS

Claims processing time

The length of time it takes to process a claim is excessive in my experience.
5

out of 5

POSTED: | BY: Jody Brady

Embrace insurance very professional …

Embrace insurance very professional help you have i will recommend to anyone listen 🎶
5

out of 5

POSTED: | BY: Rita Larkin

Claim

The claim was received and reviewed in a timely manner. I was notified that a check would be sent and then if I wanted to set up direct deposit I could to receive my refund quicker. Never a long wait to speak to someone in customer service. Always very friendly and helpful.
1

out of 5

POSTED: | BY: Austin Fontenot

They will deny every claim no matter documentation

Denied all claims ranging from eye infection to stomach blockage, we were "insured" with embrace and still had to pay over $5000 in vet costs. Paid over a $1000 on premiums for basic coverage on our two cats from our local shelter. They were 10months old and had medical documentation from before. All was submitted. Ripoff company, they dont care about your animals. Edit- since posting they have now processed my over year old claims with less than a 50% reimbursement. You need to fight them to do half their job i guess.
3

out of 5

POSTED: | BY: Henry Hank Robert Wiese

Not happy that I had to call to discuss…

Not happy that I had to call to discuss cancelation and then my last claim was re-reviewed and just like that I get paid for services that were "missed". If I can't trust the review process to find reimbursable procedures then why do I have this insurance?

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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