Embrace | Pet Insurance Review

Embrace Insurance Company has seen my puppy through major medical events and has proven faithful to their claims at every event. Embrace Insurance Company has made submitting pet veterinary visits amazing! The process is so smooth, expected, and efficient! Thank you.

Embrace is Excellent! Their website is straightforward and makes it easy to submit a claim. I had a question for Customer Service and they were very helpful.

10 days ago, I reached out to ask why my rate increased by 150% from last year to this year. No answer. Disappointing, but they have lost this customer.

I give my highest recommendation to Embrace Pet Insurance. They have always been very prompt in reimbursing my submitted claims and I felt so reassured with their responsiveness and support when my 5-year-old lab was suddenly diagnosed with a cardiac mass. This period was especially difficult financially with all the costs of his diagnostic tests and treatment exams and Embrace reimbursed each of his procedure claims quickly and with the warm response of wishing our pet well. When he passed away and I submitted the euthanasia claim, not only did they again, reimburse quickly but they also sent me a personalized card in the mail that was quite touching and appreciated. I have absolutely the highest regard for Embrace Pet Insurance! My family and I have appreciated all the extra "human touches" that make them more than an already great pet insurance for their quick and consistent claims reimbursement. Thank you, Embrace!

You make the claims process easy! And the claims are often processed on the same day they are submitted! The claims process was cumbersome with our previous pet insurance. My recent customer service call with Cassie was a breeze. All of my calls have been extremely positive. Your reps are kind, listen, and try and say "yes."