Embrace | Pet Insurance Review

I just canceled my pet insurance. The agent was very nice and answered my questions. The problem is the company increased my monthly fee by $35 and this is not well care, just accident and illness. $125 was too much. And, no, it was not an age increase. I went to Pets Best. They offer unlimited cap and prices are cheaper.

Always easy and great service. Fast reimbursements

I'm not sure I will continue with this company. They never seem to cover anything, even wellness. You have to add on wellness, and its basically a savings account you pay into. Any balance does not roll over year to year. I will also add that when you recieve a denial, it is from an AI generated claims provider. So, I am not conviced that an actual human is making the decisions that affect my pet's health. Much like their response to my review ...

To submit my claim online was SIMPLE! This took about 5 minutes! I love Embrace.

Thanks to Embrace, the loss of our beautiful 13.5 year old Australian Shepherd Stash was easier. First, we were shocked to find Stash had cancer in his lungs and brain after we took him to the ER after a stroke. He had just recovered from ACL surgery. We asked why didn't the orthopedic vet identify the cancer through that process? When we took Stash to the Emergency Room, we thought it was the end. However, the ER vets prescribed drugs to help Stash last a bit longer--comfortably-- so we could say goodbye. We got two weeks and then we knew Stash's time had come. We were able to get another vet service to come to our house where Stash had his last moments in his favorite place in our yard--with us. We could have done all this without Embrace, but the insurance took the large sting out of an already difficult experience. We are grateful for Embrace insurance. They responded quickly and supportively.