Embrace | Pet Insurance Review

Absolutely the worst company on the planet. I paid for the insurance wellness and accident and unfortunately my dog got hurt and tore his ACL which is a tendon and it completely tore in half and it requires orthopedic surgery. They denied the claim stating that ACL injury is an illness, not an accident if anyone believes that I have some swamp land to sell you. Absolutely the worst company in the world and if you buy their insurance, you’re just paying the executive salaries because they do not disperse money for their clients. I filed a complaint withconsumer affairs and hopefully somebody will do something because they are a complete fraud. Do not waste your money.

So far still waiting to receive reimbursement from Embrace. Spoke with the adjuster who was very nice . We should know this week. Our Dobie Sacha was only 3 years old and had to be put down very suddenly due to a blood disease attacking her body. P. De Arman

I just canceled my pet insurance. The agent was very nice and answered my questions. The problem is the company increased my monthly fee by $35 and this is not well care, just accident and illness. $125 was too much. And, no, it was not an age increase. I went to Pets Best. They offer unlimited cap and prices are cheaper.

Always easy and great service. Fast reimbursements

I'm not sure I will continue with this company. They never seem to cover anything, even wellness. You have to add on wellness, and its basically a savings account you pay into. Any balance does not roll over year to year. I will also add that when you recieve a denial, it is from an AI generated claims provider. So, I am not conviced that an actual human is making the decisions that affect my pet's health. Much like their response to my review ...