5
out of 5
POSTED: | BY: Lauren Powell
A pleasant surprise
I submitted a claim and asked for a portion of it to be a claim amount and the remaining not because I thought it was considered wellness. The review took longer than my others, so I was a little concerned, but when I heard back, the claim amount was increased because more than I anticipated was eligible for claim.
I was surprised and truly appreciate the thorough review and honesty. It makes me feel that Embrace is here to help me and do what is in the best interest for my pet. That hasn’t always been my experience with insurance companies, so it was a pleasant discovery. Thank you for your work and assistance of your customers.
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