5
out of 5
POSTED: | BY: Elcie
Stressless Insurance
The process was very easy and clear.
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4.9
out of 5
Number of reviews 19,927
Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard.
Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Linda Hardwick
Clear, easy to use website and process
I just submitted my first claim, and this is the first time I've had pet insurance. Embrace made the process very easy, modern and simple. The site was designed in a way that made things very clear, and I submitted my claim in minute. Also, they allow you to link to your bank account for reimbursements - so no more wondering if your check will be lost in snail mail after waiting weeks and wondering if you misplaced it. Their turn around times (listed) for approving claims also makes it easy to keep track of - 1-2 days. So far I'm impressed by the thoughtful design of the site and ease of use of the insurance.
1
out of 5
POSTED: | BY: Steven Doyle
Increased our premium 46%
After one year they increased our premium 46% on our 3 year old healthy dog. We did not use our insurance at all that whole year.
When I called to ask them to justify this ridiculous increase they cited inflation and rising vet fees…I’m sorry, I know for a fact neither of those things have risen that high.
Stay away from Embrace, they’re just out to rob you.
1
out of 5
POSTED: | BY: Rebecca Barocas
Will nickel and dime you against the deductible.
If my vet prescribes it, they should cover it. One of the medications my vet prescribed had significant neurological side effects. We discontinued it immediately. The vet sold us a different medication, that is apparently not recommended by the FDA but allowed him to recover. So the choice was continue with the FDA approved meds making my dog very sick, or give nothing and hope for a miracle, or give something that actually works but is not FDA approved.
My dog also would not eat anything. We tried everything. The vet sold us a few cans of a prescription diet so we could get him eat until he felt better. Disallowed... of course.
I'm curious what vet on the Embrace staff made the decision to disallow a portion of my claim, or was it just some person in a cubicle with no medical knowledge. Do I trust Embrace, not entirely. We will very likely change insurance for our next dog.
5
out of 5
POSTED: | BY: customer
Creating an account
Creating an account. I had trouble creating an account so I called and spoke with Jordan. She was able to resolve the issue quickly and my account was set up.
She was very friendly, professional and efficient. I appreciate that!
Monthly Cost
$13 – $100, depending on your chosen plan.
Coverage
You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $2000, $5000, $10,000 or $15,000.
Deductible
Annual deductible options from $100 – $1,000.
Age Limits
Pet must be at least 6 weeks old to enroll.
New pets over 14 are eligible for accident-only coverage.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active.
Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian.
Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection.
In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard.
For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.