Embrace | Pet Insurance Review

I am again blown away. Embrace is on top of their game. Very reasonable rate and extremely helpful when making a claim. I have experienced very short waits on the phone when I found it necessary to get help in straightening out my mistakes on the computer. could not be more pleased.

Very easy to submit claims and they are paid in quick order

Do NOT trust this company, they weaponize their vague and overreaching contract language in order to deny claims as “preexisting conditions”. They deem one time SYMPTOMS like vomiting and diarrhea as related to ANY future conditions that cause those EXTREMELY common symptoms… ie say your puppy vomited from a food change 9 months before developing acute gastritis that needed treatment, Embrace will claim that the gastritis (or any similar illness that can cause vomiting) is related to a single vomiting or diarrhea episode that occurred up to an entire year prior to the new treatment date, even if the initial episode was completely unrelated or not linked to any condition at all, and even though both are SYMPTOMS of NUMEROUS different conditions and not illnesses in and of themselves, their philosophy is “well you can’t PROVE it’s not related”. Trust me, stay away from Embrace, they are a wholly predatory company. Spot and Pets Best are MUCH better. Also beware, they have a bad habit of using people related to the company in some way to write positive reviews, they are as dirty a company as it gets… you’ve been warned.

Amber is the best . She is super awesome and has my loyalty. She’s so good to the point where I had to inform my Vet about her and the services she provide. She really cares about the kiddos and mines. She gave great advice to me about my kiddos. I was given another quote by Chewy when I spoke with their Vet after hours in panic about Gracious my 11 month old Black Tie cat. She had her appt today and it was conjunctivitis basically pink eye. I called my Vet ten times over the past two days even though I had an appt and they said it was that over the phone. After the Vet transferred me to their insurance department which was basically to give me access to video visits with their Vet 24/7 . Chewy is awesome and they care about my kiddos as well. Amber is so awesome, she has my loyalty, so I had to call her and ask questions to add more services to my quote. I hope she now knows that she don’t have to follow up with me. I will be calling her to give her my information in two weeks. She is the best, if there was a way that I could buy her a lunch as a thank you, I would. I appreciate people that care about my kiddos. I would stick with her even if the quote was expensive because she has their best interest.

Embrace makes it easy and stress free to submit claims and clarify any concerns thru customer service. This is my 3rd year with them for my multi cat household. Recommended