Embrace | Pet Insurance Review

With the addition of a rescued Yorkshire Terrier puppy to our family I thought the time was right to insure this "little terror". Finley came to us after being too much to handle for his previous owner. He is high strung, rambunctious, extremely active and cute as can be. I figured if any pet might need coverage,it would be this little guy. I never imagined I wuold need the coverage so soon. Somehow Finley broke his tibia and injured the growth plate in his leg. (We think it might have been from doing acrobatics off the furniture.) After several Vet visits we found out he had actually broken the bone rather than spraining his ACL. Embrace has pocessed the claim quickly and without hesitation. We also had Finley neutered and microchipped and received our reimbursment from his Wellness coverage in a timely manner as well. Needless to say getting the coverage has been a godsend. Thank you for everything...and Finley is back to being his gregarious self!

My husband and I have 2 Basset Hounds. We just got married and bought a house. Money is very tight! I wanted to get pet insurance for a long time but put it off because I didn't think I thad the extra money. I did my research and knew when I did finally get them enrolled I wanted Embrace; because it got the best reviews. This past June I enrolled both of the dogs and it wasn't as expensive as I thought it was going to be. They both have full coverage and I don't have to worry about something happening to them and not being able to afford it. I like how prompt the representatives are, the fact that everything is email and I don't have to worry about calling them back and they are always very nice. I'm so glad and relieved I made the decision to enroll them!!!

This is the first time I have had pet insurance and I couldn't be more pleased with the services received for both of my dogs. Each time I've needed to file a claim, Embrace quickly informed me, via e-mail, of receipt of the claim and gave me an estimate of when to expect reimbursement. The two times I've made a claim, the check arrived either within that time frame or earlier. In addition, communication with office staff has always been easy and pleasant. I would not hesitate to recommend Embrace and in fact, have recently recommended them to my Vet who said she would put literature for Embrace in her office.

Okay, I'm the traditional skeptic but when two collie puppies joined our household last year I decided to purchase pet insurance. The first year policy ended on July 21 and one of the dogs was injured on July 22. Luckily, the policy was on automatic renewal. The outcome? *Amazing customer service *Claim forms with pet information and insurance ID info already filled in and down-loadable as pdf files. *Exceptional turn-around time. -7/30 faxed both dogs medical hx and vet notes -7/4 EOB completed(wellness benefits reviewed, too!) -7/5 phone in direct deposit info -7/7 claims completely paid and money in bank! *$857 vet bill covered as stated at 10% copay less $100 annual deductible *annual wellness plan benefit pd full amt per dog The customer service was phenomenal that included rapid email communication and courteous HUMAN telephone assistance.

I have never had pet insurance, so when I got my new purebred puppy, I researched and compared all the pet insurance policies I could find. I chose Embrace after narrowing it down to two. Embrace won out from all the great reviews and the personal emails and nice people on the telephone. Really Embrace offers more than the others and customer service is unparalleled.