Embrace | Pet Insurance Review

I have been very impressed with the quality, promptness and follow through of the customer service representatives. I admit I was skeptical when I signed up for the insurance, and I was reluctant to submit a claim because I assumed it would be a hassle. I am happy to report that so far our experience has far exceeded my expectations. EVery claim was handled promptly and I received checks and feedback on my claims shortly after filing them. The customer service reps dealt with me via email, which was very convenient for me, and responded right away to questions and claims.

This was our first claim. Since it was the first I wasn't sure what to expect. The claim was handled fairly and fast and I got several emails telling me what was going on. I'm pleased and confident about Embrace.

We made our first claim and it was much easier than I imagined. We received the claims check promptly. We feel safer knowing our pup is covered by such a company.

Easy to file claim form, prompt response from the company, check arrived rapidly.

After reviewing all the pet insurance options I could find I decided to purchase my new policy from Embrace. My choice was supported when my vet told me that she has her pets insured through Embrace as well. Embrace offered a variety of great plan choices as well as the opportunity to customize my own coverage plan. I submitted my claim for my puppy's first wellness check and received word from Sam at Embrace in less than a week. My claim was covered in full and a check issued to me immediately. I am delighted and impressed. Additionally Embrace offered me incredible customer service both by phone and via email. Everyone I have been in contact with has been courteous, friendly and helpful. I don't usually rave about insurance companies but I honestly couldn't hope for better pet insurance.