Embrace | Pet Insurance Review

I have always been very impressed with the Embrace customer service representatives in purchasing and updating my policy with new animals. They are always friendly, caring and knew their business. I had never had a claim in several years, and was thinking that maybe I could economize by dropping the insurance, when lo and behold our large shepherd ruptured his cruciate ligament and was in dreadful pain. He needed an expensive operation quickly. Embrace handled the claim within days, and fully paid everything we were to get under the policy. I was very, very impressed. Needless to say we will not be dropping the coverage! With 5 dogs, it is really peace of mind.

My first pet insurance, my first claim, also Bear is our first dog. He's like a family member we love him. He's a healthy 4 year-old, but we want to make sure he's protected just in case. So far I am very pleased with Embrace. Just submitted the claim forms a couple of days ago after his yearly physical, and already I received an email saying the reimbursment check is in the mail. How great is that!!

I appreciate Embrace and there attention to detail. They always answer my questions and all the employees are on the same page. My pet had a heartworm test done, I submitted the claim right at my vet's office and just got an e-mail stating I will get my refund in 2 business days. This is awesome!!

My dog had a liver injury which has since been resolved. I was totally stressing about the reimbursement amount. The total of the bills I paid were about $2,750. My plan was a $500 ded, and a 10% copay. I got about $1,900 back to me. My policy didn't cover prescriptions/drugs. There is an option for that. I'm very very happy though. I mean, pets are going to cost you a little bit out of your pocket. That is expected. I compared about 7 companies before I chose Embrace.

They are awesome. Initially just put my smallest dog on this because he's so small I was worried he'd get injured easily..well he didn't get injured but had a few other health issues come up..and they have been fantastic and walking me through the process. I have three dogs and I'm adding one to this and cannot wait for the policy on the other dog to expire so I can switch him over as well..They have been amazing!