Embrace | Pet Insurance Review

Wow, I am just so grateful for the health and wellness plan, the dental plan and over all my 80/20 plan for my Ginger. I submitted a claim for a crucial ligament tear in her right knee, I caught it in time we hope, meaning her left knee isn't gone yet. But, the problem was the Dr. has a very tight window for surgeries, as she is the specialist for shepherds in my area. This surgery is expensive and the recovery is slow, but we are going to get through this thanks to Embrace! It is worth the 100.00 I pay each month to know when these things happen, they can happen without question. Thankyou Embrace...

The last time I purchased a dog was 11 years ago and pet insurance was not widely known. My family recently purchased a Great Dane puppy and did extensive research in pet insurance and the benefits. Having a family member who has put out over $10,000 in cash for a puppy he got 6 months before us made up our mind. The unfortunate accident that my nephew incountered with his puppy was a deciding factor in us purchasing pet insurance. We did our research and found that Embrace was the best option for us. I wanted a plan that would cover not only accidents but wellness care as well. We are new members of Embrace and have been very pleased with their service. Thank God I've only had to submit wellness claims so far and have been very pleased with their quick response and reimbursment. If you are looking into pet insurance I would highly recommend Embrace for your pet.

My dog broke her tooth. I looked at my policy which said advance permission was needed for any dental issues. So, I called Embrace, and they said to take go ahead and take her to the vet. The vet recommended a cap on the tooth since it was a canine and dangerous to extract. I submitted the claim to Embrace, who came back to me 3 or 4 times asking for more paperwork. Then refused to pay.

Although I could not be fully reimbursed for my claim (since it was a pre-existing condition), I greatly appreciate the time and effor Embrace put into reviewing it. I was updated frequently and reimbursed part of my Wellness credit.

My dog was diagnosed with a pancreatic tumor (insulinoma) which had potentially spread to her liver. It was a relief to be able to agree to surgery without having to stress over the cost. The surgery went great and my pooch is acting about 3 years younger thanks to all the diseased tissue being removed. Embrace reps contacted me as soon as they received my claim forms to inform me of the timeline and process. They then emailed me when my claim had been resolved with an extremely clear explanation of how the amount was determined. If only my insurance was so easy to deal with and understand.