Embrace | Pet Insurance Review

I've spent $100 a month for embrace pet insurance for my 2 dogs. Both occasions of submitting claims (Small claims) that were less than $150 each... they have made more excuses in not paying them on time. I had emails saying 10 business days, then i'd call back, be told on Friday, then i'd call back a week later to be told they had a new computer system. I had more excuses, and horrible customer service. They swear they follow up with you but say they "Dont leave voicemails" when i had no missed calls. Finally after I threaten to leave and go to someone else, they shoot me a termination letter out of my coverage effective immediately and pay my claim. I AM HIGHLY UPSET and will contact an attorney. Its a fly by night, dont trust them. These reviews are probably ppl who work for them.

I have worked in the claims industry for years am amazed how pleased I am with the service of Embrace! I researched numerous companies and they have the best coverage available, in my opinion. Their Claims Representatives are professional and courteous and my claims have been handled timely and correctly. There have been just a couple times they have been a bit behind in their handling, but no worries, they notified me! I remain cautiously optimistic I will continue to feel the same about the Company in the future. I have recommended Embrace to my Veterinarian's office. Just remember to keep a Claim Form in your glove compartment (it just seems I never remember to print one when I need it!)....

I shopped around quite a bit before choosing Embrace. I chosed them because of their reimbursement for alternative care, their acceptance of pets with pre-existing conditions, and the reviews I read. I'm glad I found and went with this company. They are very efficient in processing claims. One of my cats was just injured in a car wreck and required emergency care and ortho surgery. All care totaled something like $3000. Two weeks after I submitted my claims, Embrace directly deposited the 80% reimbursement into my checking account. The whole process was really easy, with hardly any paperwork. What a relief!

My young cat suddenly became ill with overwhelming veterinary bills. Thankfully, having Embrace Pet Insurance reduced the stress of the situation by providing for a majority of the cost. This insurance has proven itself to be a huge benefit as a pet owner.

The vet had diagnosed my dog with a cristalized mass located below his right eye that turned out to be a localized cancer,I had purchased the insurance a year ago,my claim was denied because it was determined by the insurance to be a pre existing condition,and because I did not follow up on the exam in the alloted time, it was denied,even though I had submitted the exam stating a non pre existing condition from the vet at time of injury,I am venting my anger because Embrace insurance claims to be a caring insurance only when it puts money in there pockets and not the wellfare of the clients pets,This need not be posted because I will be blogging my review at other sites