Embrace | Pet Insurance Review

I reviewed various options for pet insurance and settled on Embrace because of the wide coverage and the fact that they take puppies and cover wellness care. So far I am frankly very impressed. Within 48 hrs of signing up my new puppy had his required exam which I have already been informed has been reimbursed (only a few days later)and then the puppy became ill and had to be taken back to the vet... and again this was promptly covered. However what really pleased me was the totally personal response to my email questions and the caring attitude of the responding staff. Even though they must have many emails each day my response was personal and not the usual computer generated note I am used to from health insurance companies. I am very pleased I signed on.

The follow up on claims is excellent. Never gave pet insurance much thought. My vet as well recommended Embrace, and we are very happy to have insurance for the 2 dogs. I highly recommend Embrace to friends that have recently acquired a new pet or are thinking of getting one.

Thank you to everyone at Embrace that moved things quickly so my dog's cancer treatments could begin without the stress of money. Now I can focus on getting her better.

Have dealt with Embrace for 2 dogs now. They always respond in a timely manner keeping me informed of the status of my claim. Submitted a very large claim last year due to my puppy's fatal illness. They paid out the maximum amount allowed, which was in the $10,000++ range and I had only had the insurance for about 6 mos. They sent me a condolence card expressing their sympathy for the loss of my puppy with the check. Now that is very compassionate customer relations in my book, so I have purchased a policy for my new puppy.

I have found Embrace easy to deal with, fair and conscientious. I am not a big go-to-the-vet person, but my hearing assistant dog has had a run of bad luck. I'm glad I opted for insurance.