Embrace | Pet Insurance Review

Simple and FAST Wellness reimbursement!I mailed the bill from our vet for a vaccine, heartgaurd and frontline to Embrace and I had a check in the mail for the full amount in a week! What an easy system- no fighting with customer service reps, no letters of justification… just the service they promised- delivered immediately. I wish they offered human policies!

I have a new puppy that needed her first wellness exam. I found the claims process to be quick and easy. The long time taken to complete was because my faxing was corrupted and re-sending was delayed as I went on vacation. My follow-up phone calls to get the claim on track were more than satisfactory and the Embrace representative was caring, knowledgeable and professional. My one disappointment was that Embrace did not contact me that the faxed forms were received corrupted, I only found this out when I made a follow-up call to check status. This prevents me from giving a 10 rating I researched several pet insurance companies and thus far I am very pleased that I chose Embrace as they deliver as advertised.

I researched pet insurance after my dachshund passed away from a lengthy illness - for which I did not have insurance for. Every month her medical care varied from 800-2300. I was fortunate enough to have a job which enabled me to pay her bills. That said, when I adopted my next dog, the first thing I did was sit down and dedicate some serious time to research all of the Pet Insurance companies. I had it narrowed down to two - Embrace + Trupanion, but after doing detailed research (phone calls etc) I decided Embrace was far superior as far as coverage, price, varied plans and overall professsionalism + friendliness. The peace of mind knowing no matter where I am with my dog, that we are covered and the idea of knowing I can walk into an ER to have her examined and not sweat the bill is a huge relief. The reiumbursment time for claims has never been longer than two weeks, tops. I've now been with them for almost 4 years and have recommended them to anyone and everyone I come into contact with. My dog just had surgery to remove lumps on her head - and the process for filling out the forms is painless (By the way, most vets will do it for you - just email them the claim form and they will fill out the claim and fax/email to Embrace. Easy breezy. And as far as the number one question is pet insurance worth it? See my first paragraph.

embrace ins is very cheap when comes to paying for wellness claims. Charges are high when purchased at vet's yet embrace only covers $200.00!

Embrace has been very helpful and quick with their claims. They even contacted my vet to help expedite the process. The only issue I do have is that I can never contact them via phone and reach a customer service rep. So far I had only had to file claims for the wellness program, but they are quick to file the claim and send out reimbursement.