Embrace | Pet Insurance Review

This is the only pet insuranse I have ever had so I don't know if this is normal or not. I have submitted 2 claims so far. My first claim was processed within a week, the second claim has taken 2 months to process and it was for a lower amount. (Actually I still dont have the funds in my account, I just received an email yesterday saying the process was complete). Another thing threw me off - when I called to set this insurance up I was told that full coverage for dogs doesn't kick in until 6 months because detailed records are required. I was told that for cats it's about a month. I have had this insurance for 3 months now and only today received an email telling me all the coverage my cat is excluded from. I guess it just wasn't very clearly explained from the get go. The people whom I have spoken with on the phone and received email correspondance from are very courteous and professional.

I appreciate the customer service, the email reminders, and the people on the other end of the phone line helping me learn how this insurance works. I added the wellness package and with the new puppy, it's been worth every penny. I gave this insurance a 10, but I've never had this type of insurance before.

Claim submissions and reimbursement is smooth and timely. I am very happy with Embrace.

Embrace pet insurance is very quick on the reimbursements usually get my money within 3 days of the initial submission of the claim. I never had to deal with any issues on getting my reimbursement. Highly recommend

I receive feedback within 2 business days of filing a claim and I am reimbursed within a week.