3
out of 5
POSTED: | BY: Daryl
claim mistakes
mistakes : Embrace claim staff attempted contacting wrong vet service, required med history already on file, closed claim for no response from wrong vet service, etc., etc., But , after calling 3 times, the claims manager was able to straighten things out, very frustrating time for me. I would like to add the 1st wellness claim I submitted before this claim was handled without a hitch and done in a very timely manner, just wish this more recent claim could have been handled better.