Embrace | Pet Insurance Review

Embrace is very easy to deal with. We chose them after our other policy was cancelled (they knew all along our dog was a Frenchie, but even after making no claims they cancelled us). Embrace has been super easy to deal with. They allow you to set up direct deposit of payments which is very convenient (and more people should do that in the US!) The ability to submit claims electronically is very easy, and they process them within a few days. From start to finish it's very quick. We've been very pleased. Knowing that 80% of our dogs recent hospitalization would be covered was a nice peace of mine. For people like me who would prefer paying out over the course of years in premiums instead of being confronted with a big huge bill all at once, Embrace is great.

Embrace is more than an insurance company. Laura Bennett and her embracers are saving the lives of pets that might not be alive today without their financial help and sage veterinary advice. At the age of 6, my dog Pancho was diagnosed with Cushing's disease, which is normally a slow and painful death sentence for many animals. Month after month and year after year, Embrace Pet Insurance has been picking up most of the vet bills and pharmaceutical expenses that have not only saved his life, but have made his life worth living. Embrace has facilitated the timely and extensive treatments made necessary by Pancho's compromised condition. Thanks for being there when we need you most, Laura.

When processing a claim along with a pre-approval for continued treatment, it was a pleasure to work with the Embrace staff. They were very helpful in explaining what they needed from me. They were very cooperative throughout the process and approved the claim and pre-approval. I appreciate having the pre-approval process, so it's clear early on if continued treatment will be covered. It was quite a relief to have that approval first and allow us to focus on treatment and getting our dog better.

The only reason I'm not giving a 10 is I've never had pet insurance before. The staff has been excellent in helping me understand the insurance process and filing/handing claims. Our dog is a rescue without a medical history so we wanted to be prepared for any problems. This has been a great help.

Thank you for your quick response to my claim. I've been very impressed with the turnaround time on my claims & with Embrace in general.