Embrace | Pet Insurance Review

I've used another carrier previously, VPI, but was extremely dissatisfied with the predetermined low rates, the denial of claims for repeat issues, slow payments and lack of customer service. I found myself arguing with someone in California just to obtain a partial payment of claims submitted when my little pug died. As if I wasn't already upset enough! I've used Embrace for two years now and am very pleased. They pay promptly, and cover everything they say at the rates the vet charges. You might pay a little more, but its worth it.

The process was simple and efficient. With all the daily obligations to deal with, Embrace truly makes submitting a claim completely hassle free.

Really love my coverage for Toby

I can't say enough about my experience with Embrace. The customer service is stellar and everyone there seems to truly care about the people and pets they serve. Unfortunately, this year my little guy, Bodhi, has had his fair share of vet visits. Most recently, he had an unpleasant reaction to a vaccine. My claims adjuster, Amanda, was absolutely incredible. She kept me abreast of everything that was happening and went above and beyond to ensure my claim-filing experience was as hassle-free as possible. When some clarification was needed regarding the vet's diagnosis to fully process my claim, she contacted him personally to ensure she had all the details she needed to keep things moving forward. Embrace is one of the best investments I've ever made.

Embrace is amazing! I highly reccomend Embrace to all animal lovers! The insurance is great! It has covered everything I have expected it to cover and more. Embrace staff are kind and always available when I've had questions. They reimburse in a timely fashion and they show true compassion for animals! I am so happy I chose Embrace!