Embrace | Pet Insurance Review

My beloved 11 year old Standard Poodle, Merlin suddenly developed a melanoma on his gum which required extensive immediate surgery and follow up vaccines. I am retired and live on a comfortable but fixed income. If it weren't for Embrace I would be in a financial pickle right now. Instead, I do have Embrace Pet Insurance and I am happy to say they paid 80% of the over $7,000 vet bill. They were helpful when I called to inquire about coverage and the claims were processed and my checks received in a very reasonable amount of time. Thank you Embrace. Merlin has recovered from the surgery and is thriving, happy and once again healthy.

Embrace is the best pet insurance I have had. We adopted two English Bulldogs, a male and a female. The male is fine. But the female has had a series of difficulties with her eyes and skin allergies. Embrace has been responsive and fast in approving her vet bills. The last pet insurance company I worked with was terrible. They took forever to pay a claim; they questioned legitimate vet bills; they did not pay for many normally covered conditions. Embrace does what it say it will! What you see is what you get!

I highly recommend Embrace. The claim process is easy, and they are always very efficient in responding back. The policy rules are very clear, as well.

I have had two pups insured with Embrace since I adopted them 5 and 7 years ago. We've had everything from Giardia to torn ACL surgery to root canals! The last two just in the past year...well over $6,000 in vet bills and while not all of the expenses have been covered, the bulk of the cost has been and it's really nice to get that $$ back. Everyone I've dealt with at Embrace has been courteous, professional, has responded promptly and claims are paid quickly. I couldn't ask for more.

My labrador had an accident at the trainer's that required emergency surgery. It took almost 6 weeks for my claim to be processed! First it was denied because Embrace put the wrong date on claim. Second, they requested her medical history from the wrong fax number. When I called to correct the problem they wouldn't allow me to send them the records.