Embrace | Pet Insurance Review

I wish I could give them 0 stars. Been a loyal customer for over 10 years. My dog is 14/15 years old and they raised his monthly rate to $585 monthly.

I'd never recommend Embrace to anybody at this point. Signed up to cover my dog in January and had the vet fill out the orthopedic report. Even though the vet specifically didn't check any condition and said he was perfectly healthy, the rate adjustor assigned to me added a pre-existing condition to my coverage. After contacting the appeals team and having my vet once again confirm no pre-existing conditions for my dog, my appeal was denied. Promptly cancelled my coverage. If this is how they treat you at the beginning of a plan, I'd rather pay more somewhere else.

This company says they provide coverage for your pet and then you start submitting claims and they deny the claims. Worst pet insurance out there. I've had better experiences at used car lots!

I have mixed feelings about this pet insurance company, they went from being $45 to have both my cat & dog insured with illness/accident & wellness that was 3 years ago now, they are charged & I'm "forced" into paying $86 & they removed my cat off because of her age of 18!! I have limited income & $86 for pet insurance has gotten way to exspensive & they said next year & every year after that it will be more $$!! Ive shopped around & for the same coverage & her age i way quoted at $46, he'll yeah I want that price & I don't understand why one company cane change so different for the same thing, so I'm considering hard of changing for embrace to a different cheaper gas!!

Representatives was patient and clarifies my questions and concerns about insurance policies.