3
out of 5
POSTED: | BY: Pam Backofen
Pros & Cons
Pros:
• We’ve been with Embrace for 10 years, and overall they’ve been very reliable.
• When claims were mistakenly flagged as “pre-existing,” my vet provided documentation and Embrace corrected it and paid.
• Customer service has been fair and responsive.
Cons:
• Premiums rise every year, no matter the policy type.
• Currently paying over $500/month for two dogs (one older, one young and healthy).
• The USAA member discount is minimal and hardly noticeable.
Overall: Embrace has been trustworthy when it comes to paying claims, but the steep and ever-rising premiums make it hard to justify the cost — especially when one pet has had no health issues at all
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