Embrace | Pet Insurance Review

The combination of the accident and wellness plans provides very thorough coverage. The wellness plan paid for itself with the a spay surgery, and the accident/emergency coverage paid for itself when a complication required a second surgery. I only wish there was an option to pay more to have a higher annual amount available for wellness and a lower deductible.

I really like the idea of being able to submit claims online and not have to send in and wait for days to hear back from anyone. I have sent in claims right on the home page and got responses back almost immediately if not within a 24 hour window. Great Job Embrace!! I am glad I switched over.

Where to begin... after a simple urinary tract infection in our frenchie that still hasn’t been covered to the emergency follow up, embrace hasn’t made this easy or a priority. After persistently dealing with our veterinary clinic, and multiple assurances that they sent everything needed, almost two months later 2 out of three visits still aren’t processed. And after being told embrace had contacted our vet for the info they needed, and then being told by the vet techs that no one had reached out to them. I despise dishonesty, nor will I stand for this deliberate lack of care from a pet insurance company. I am not out to scam or fleece, but when my four legged kids are sick they are getting better care than I am, so we are going to the veterinarian. That’s why we have insurance. If embrace continues to act this way, we will be dealing with another company that actually cares and prioritizes it’s customers.

When unexpected injuries occur, I have had absolutely no problem working with Embrace to file a claim. The most recent pre-authorization to have TPL surgery for my dog took only one day! I also have the wellness plan, which covers regular wellness vet visits, medications and other services up to $400 with no limit on an individual service (unlike other pet insurance companies). Do your research, and you will find Embrace to be the best overall value!

We have been with Embrace for two years now. Gettining insurance for our two Brittany's was easy. The website was easy to follow to get the insurance that best fit our needs. Response to claims has been fast and settled to our satifaction. Great pet insuransce.