Embrace | Pet Insurance Review

I can’t believe how quickly Embrace is with processing claims. If I ever have questions they have always been super nice, professional & efficient. If I miss submitting a document they reach out to the VCA directly to keep the process moving along. I definitely made the right choice with Embrace!

I would never ever recommend anyone to Embrace pet insurance How can they actually pay for one claim but yet I had three claims with the same diagnosis and only one was reimbursable which was a small claim But they denied the big ones sad but true they lucky to get in a one star

We decided to get pet insurance upon our purchase of a new puppy. Our older dog had passed away, after suffering a lingering illness, and the expense of her care until she passed was daunting. One never knows when or if you will need insurance, but the peace of mind alone is worth it. As fate would have it, my 18 month old dog ended up needing emergency bladder surgery and we were able to utilize our pet insurance for the first time. Our bill was over $2,400 and after our deductible, Embrace paid the entire claim....no questions asked. WHAT A RELIEF! After our pup came home we ran into a few medical issues late on a Friday night and found out that Embrace offers a "Vet on call" service! We were able to request a call back and in less than 10 minutes, we were on the phone discussing our concerns with the Embrace Veterinary doctor. I can't say enough good things for Embrace's service, claim processing, phone app and ease of use. Would most DEFINITELY recommend them to anyone looking for pet insurance!

I am a huge fan of Embrace. I have had one other insurance carrier, and Embrace is far superior. Filing claims is simple and easy. Embrace communicates quickly and continuously until your claim is finished. And you can actually speak with a human being if you have a question or concern! I had one claim denied that I felt certain should be covered. After providing Embrace with additional documentation, they reversed their initial decision and covered the claim. The people are extremely helpful and they understand how much you love your pet.

Kodiak was diagnosed with an oral melanoma. Embrace has allowed me to have surgery and follow up treatment (vaccination & radiation) without incurring financial hardship.