5
out of 5
POSTED: | BY: Feipu Song-Diaz
Claim process was easy, coverage explanation is clear
I’ve had Embrace for about 2 years now for my now 3 year old puppy, and overall I’m very happy with the insurance coverage and claim process. It’s not the cheapest option out there but they covered most of our vet visits past deductible (wellness and routine checks not covered of course). We had a few times where probiotics were prescribed due to an illness visit and it was not covered since they were considered “supplements”- a bit disappointing. But overall it was a smooth experience getting claims. I do everything via the app and it’s takes about 1-2 weeks to get the money back. Given the mix reviews of other pet insurances out there, I’d say Embrace is doing pretty well.
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