Embrace | Pet Insurance Review

I am extremely impressed with both the efficiency as well as the customer service and follow up from my claims. I am new to Embrace and they were very helpful and genuinely seemed to care about me and my situation.

I cancelled due to the ridiculous rate increases in premium: "American Modern Home Insurance Company was granted an overall rate increase in the amount of +16.60% effective 02/23/24 for new business and effective 02/23/24 for renewal business for Pet Insurance. American Modern Home Insurance Company subsequently filed on 03/07/24 with the Department of Banking and Insurance a request for an overall rate increase in the amount of 19.20%". Good bye.

the claims filing process was easy and efficient through the online site by answering a few questions and uploading documents, including receipt and updates with a timely turnaround. thank you!

I have never before had insurance for any of my pets. In the past it was a costly mistake. Our last German Shepherd dog bloated and required immediate surgery costing over 7k dollars. Later, he developed perianal furunculosis, and we lost him shortly after his diagnosis. When my husband and I purchased our new dog we knew immediately we need to purchase insurance just in case! Hoping, of course to never need it. However, that wasn't the case. Recently, our dog had a spell of allergies and required vet care. Then two weeks later he got pretty sick and was vomiting, shaking, and landed us in the ER. With $2000 in unexpected vet bills it was an ouch! I immediately filed both claims with Embrace. The claims went through normal procedure, and I received an email yesterday that both claims have been processed and paid! Thank you, Embrace!! We HOPE to never need anything else but the wellness insurance! We are SO grateful!

Embrace Pet Insurance settled my claim quickly. It was the first time I’d submitted a claim for my 12 year old dog, Syd. Syd became very ill. I took him to an emergency veterinary hospital. Several tests were done that showed he would require a very delicate surgery. At his age the prognosis wasn’t good. The made the decision to have him euthanized. I was told by Embrace that they would need to review Syd’s records for several previous years and that it could take about 30 days for them to determine a payment. I was very pleasantly surprised when I received an email with a very generous settlement within a week! The people I spoke with were all very kind and considerate. I highly recommend Embrace Pet Insurance.