Embrace | Pet Insurance Review

I wasn’t going to review Embrace because I just wanted them out of my life but they’ve sent me three emails asking for a review so here it goes. Wish I could give 0 stars and get the money back I gave them to actually pay for my dogs medical bills. This is just a scam. They dont cover anything and want you to pay them more money just to have a “loan” to pay for preventative care (neuter, shots, etc), that you have to pay them back for over monthly installments. DO NOT USE EMBRACE!!! Edit: their reply makes it simple to find preventative care - but that wasn’t the problem, I had to dig deep into the find print to find that neuters is “preventative”. Don’t use these scammers. They don’t care about customers, they’ll find stuff in fine print. Don’t use these losers.

Filled a small claim for prescription within the first 3 months and they gave me so many excuses not to approve the claim. Keep your money and stay away from embrace. I could only imagine if my dog was actually injured badly and I had to deal with these people for a claim worth a few thousand. Thankfully I didn’t wait to find out.

I called customer service to make a change to my account and it could not have been any easier! Changes were made immediately!! Well done Embrace customer service team!

great customer service. Easy to file a claim and the responce time was less than a week.

My chihuahua had a small mass near one of her nipples that had to be removed and sent for a biopsy. Embrace processed the claim very quickly and when I indicated that needed the reimbursement quickly, I received my reimbursement the same day, exactly 1 week after the surgery.