5
out of 5
POSTED: | BY: Travis Bartosek
Great service
My cat had surgery and it was extremely easy to set up a claim for what I had paid. I sent over all my cats medical history and the bill that I had paid. The website did explicitly state that there would be a delay and would take longer than the original (we will get back to you in (x) number of days). I'm fine with that, things happen and as long as I'm told it's going to take longer, that's okay. After submitting my paperwork, I waited and then got an email explaining what I will be getting back. That was two days ago and the money is back in my account as of today. I'm happy.
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