Embrace | Pet Insurance Review

This is only the second time that I have had to file a claim for my Loki kitty. Both times I have been treated with kindness and respect. I had a problem with one of their decisions and after explaining my concern..they agreed that it should have been covered..and the claim was accepted. A great Insurance Company to deal with!

So far so good. I just enrolled, but I did speak with Spencer and he was very helpful, very professional, very knowledgeable.

Always professional; had problems with my check clearing, gave them my new info and they were quick to act. My dogs insurance processed and active!

To date our experience with Embrace has been excellent! We have had embrace for several years and have , thankfully, needed the coverage only a few times, and they were for surgeries. Embrace follows up with the provider if your invoice is incorrect, because of Embrace our little guy is with us today without us going into major bills to pay on our own. I am more than willing to pay the increases as the service is completely worth it. Thank you Embrace! Tail wagging!

I enrolled my pet with embrace almost three years ago. We purchased the very best package available, which at the time included all wellness items. After multiple rate hikes and never one single claim for anything, I had. $900 bill for my pup which I submitted immediately under my policy. The claim was denied, they advised me that my dog had been removed from the wellness program at renewal with out telling me. I was free to review the documents online. When I told them I did t authorize this and never looked to drop the coverage, and proved that we had originally purchased it, a non-English speaking person told me it was my fault and hung up. I contacted them again was bounced from person to person voicemail to voicemail. Nothing. I’ve submitted them to the Attorney General’s office for fraud and strongly suggest you go to Nationwide.