Embrace | Pet Insurance Review

So thankful for this company! Our 3 year old healthy dog incurred almost $16k in emergency vet bills over 3 days during Labor Day weekend We were floored and would have been gutted were it not for Embrace. They paid so quickly after one claim submission and no further questions. Highly recommend!

The speed and ease of submitting a claim through your web site. Couldn't be better!

Incredibly slow at claim reimbursements however, the process is very easy with no hassle. Covered the accident for my dog with ease.

Probably the easiest fastest claims experience of my life.

It's pretty frustrating to work with Embrace. As soon as you suit the invoice, they send you a message saying they need the invoice. This time, between the vet hospital and me, we submitted the same invoice 5 times. Each time Embrace would send two messages simultaneously: that they had the invoice and that they needed the invoice. I emailed twice asking for guidance and just got a canned reply from a bot saying that they needed the invoice. The experience would be better if an actual person looked at the claim and communicated clearly about what was needed, rather than having multiple automated messages being sent simultaneously.