Embrace | Pet Insurance Review

First time I have used the insurance and filed a claim. It was very easy. Fast response and approved my claim with in 24 hours. Very happy.

Submitting the actual claim was easy BUT you are required to select a diagnosis as part of the claim process. I feel like the options you have to select from all correspond to pre-existing conditions which could potentially result in your claim being denied without an actual review. I hope I’m wrong.

Your company takes great care of our pets. Great customer service

Easy to submit claim - first time for me.

Allegedly the condition that my cat has is not covered. No one will tell you why, the doctor/vet office that did the incorrect coding, nor the date. I have already spent $20,000 of my own money to cover a condition that was preexisting a few days before the policy went into effect. I understood that and did not make a fuss out of it. Now, my cat has a condition that she has NEVER had and the company will not cover it. This insurance is just stealing your money every month and manipulates you into staying because “who knows what might happen”. Well things are happening and nothing is being covered. None of my friends have had issues with their pet insurance for the same case. This company is a fraud, they only care about your money and not your pet’s life. Avoid it, find a better insurance company that won’t waste your pets life nor money.