ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,092

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: JC

Unprofessional hard to contact company

This pet insurance company is underwritten by C & F Insurance Agency, which seems like a small, unprofessional business. Contacting customer service is always a half hour to an hour wait time. When representatives answer I have had a horrible time dealing with everything from billing to claims. I would not recommend this insurance company.
1

out of 5

POSTED: | BY: Aimee Keener

This company is absolutely impossible…

This company is absolutely impossible to get a hold of! After 2 weeks, there is still no response from an email inquiry I sent. I was disconnected from their helpline twice, with no call backs.
5

out of 5

POSTED: | BY: Annemarie Wilson

This insurance fit my fur family's…

This insurance fit my fur family's needs and the process was very easy to navigate.
4

out of 5

POSTED: | BY: Loretta Hannah

First Time Pet Insurance Owner

I really liked how easy it was to set up insurance for my new horse, Lluvia. I am a new owner and new to the pet insurance business. I gave 4 stars because I would also liked to have gotten Mortality Insurance as well, but it doesn't appear that ASPCA Pet Health Insurance offers that option. I lost a horse many years ago due to another horse kicking her and I would like that added protection. Thank you.
5

out of 5

POSTED: | BY: Jerilyn Evans-Graff

I like the coverage

This was the only insurance that covered veterinarian charges.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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