ASPCA | Pet Insurance Review

After researching several Pet Health Insurance organizations we chose ASPCA because of its Wellness Visit coverage and Accidents/Illness coverage . All the different choices were fully explained and it was very easy to "mix and match" the choices alllowing us to make the right decision for our new rescue dog . I found Customer Service Representatives ( when I needed to call with a couple of questions) to be very friendly , professional and knowledgeable. My emails were also answered promptly and in the same manner . Now that we have submitted our first claim for our first wellness visit , with the help I received earlier I found it to be very easy and quick . Reimbursement was incredibly fast with direct deposit . We would definitely recommend using ASPCA.

After I purchased the insurance, I called customer service to ask about more details and they informed me that because my senior cat is adopted and has almost no medical records, she probably wouldn’t be covered for treatment of any “preventable” diseases.

It has been over two weeks and no repayment yet.

Investigate your entire policy carefully before signing, including any Endorsements added to the policy. "Continuing care" for a chronic illness means claims payout only up to a certain amount of coverage over a pet's entire lifetime. Deceptive advertising and scammy underwriting.

I find ASPCA staff to be very cooperative and helpful. I recommend them highly. I have three pooches with vet insurance. Thank you so much!