1
out of 5
POSTED: | BY: Barbara Duerrer
Worst experience ever
Worst experience ever. My dog had an accident in 2013 which was a minor bull of 158$ which never got reimbursed. He now had an accident which lead to brain damage either stroke or tumor which as I didn’t want to put him under anesthesia for MRI couldn’t be ruled out and he deteriorated in health within a week so I had to put him to sleep and the insurance says pre existent condition(“illness” they called it. As if I would go for an “illness” to the ED!)! A dog that ran and walked daily 1-2 hours and jumped 2-3 feet high without any elevated blood levels or any medications! He had head trauma from his accident when he fell and they say “illness” or “preexisting” condition! I paid 12 years, never anything after the accident january 2013 and now at his last accident for which I took him to the hospital trying to save his life which cost him his life within a week they say “illness” and it IS NOT covered under their “accident” insurance!!! Worst insurance ever. Absolutely horrible and nobody on the phone to help. I wish I did never sign up for this crap and had saved the money I would still have extra money over from what I paid them and still have covered all the expenses I had now. This insurance is a fraud.
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