ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,063

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Leslie Moretti

My vet likes you and your pricing and…

My vet likes you and your pricing and coverage is affordable.
1

out of 5

POSTED: | BY: Jonathan Guerrero

Highly disappointed

We signed up because we heard great things but now reconsidering. We submitted our first claim on June 6 and looks like it is still in queue, which is ridiculous. We’ve already submitted two more claims since then and have not heard back at all. Highly disappointed and will be sharing our disappointed with other as well as will be looking for other options that have faster processing times and a live response.
5

out of 5

POSTED: | BY: Toni

Very easy to join and understand the…

Very easy to join and understand the coverage
4

out of 5

POSTED: | BY: Nancy Noble

Have not used your service yet

Have not used your service yet
5

out of 5

POSTED: | BY: Brenda

The customer service is fantastic

The customer service is fantastic! I had this insurance on my first JRT, and when I lost him at 17, ASPCA customer service was so caring. When I adopted a PRT, there was no question what insurance he would have. Claims were always paid in a timely manner and communication was good.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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