ASPCA | Pet Insurance Review

I Purchased this policy about 6mo ago with level 3 care (silver plan)and I elected the option for routine wellness care. I took my dog into the vet for his yearly exam and while at the exam the vet found that he had an ear infection. She treated the ear infection and did his yearly visited and gave his yearly vaccinations. When I submitted the claim to ASPCA they accepted the claim but filed the visit as under illness visit including the yearly exam. Which then get put towards your deductible (mine plan had $100 deductible) They filed no part of the exam under routine wellness even though that's all he went for. I was expecting they would have paid for the visit and yearly vaccinations and they treatment of the ear would have gone to the deductible but not the case. So my for my $192.00 claim I received $15.00. The claim also took over 1 month to complete. This plan is a total ripoff and this company will find any way they can to keep their money. Your better off to save the money monthly in a savings account.

Had Yukon Jack in for his wellness check at the end of April, during the exam it was discovered he had a small growth on his eyelid. Surgery was scheduled for the beginning of May. All went well, however Yukon pulled a stitch out and had to be re-sutured. My three claims were processed quickly and the money was deposited directly into my account. Great service, was contacted several time to see how Yukon was doing and could they do anything more to help.

My cat, Rusty, had a urinary blockage. The insurance covered the majority of the expense. The best part was that they called to follow-up on how Rusty was doing. They called twice. I was very pleasantly surprised. Rusty is fine!

We have had Petshealth Care Plan for over 15 years for two dogs (unfortunately, not the same dogs). They pay promptly and according to policy. They do not drop a dog once it reaches 10 years old like some policies do. This year, I was switched to the extended care version which I am extremely please with as it gives me peace of mind. One dog had a thyroid problem for life that this option would have covered.

In 2011 I lost my job and I was paying the top tier so my dog gets the best care. But the expense was a little high for me to handle. I had to decide to downgrade her coverage or cancel. Anyway I decided to keep the lowest tier which is very affordable and I am very glad I did. My dog fell off the bed and injured a disc in the back of her neck. Had to rush to an aminal emergency hospital. Needless to say she had to stay in the hospital for 2 days and with no job and no icome this would have been a disaster. With the help of family to help pay for her stay I was able to pay them back when my claim was processed. They processed my claim at a fast and timely manner. I want to Thank them and also let them know my dog Sandy has made a full recovery. She amazed her vets with her comeback. Started walking within 4 weeks. Some dogs don't do this well and I glad that the vets kept a Postive attitude to keep me calm and work with my dog to get better. You never know anything can happen no regrets the best decision I ever made. If your like me than a little is better then none. Sandy is happy and now me her mommie has to find a job. Thanks to the ASPCA and the vets that took care of my baby.