5
out of 5
POSTED: | BY: kelsea s
Easy to use - Great Customer Service
When I first began using ASPCA Pet Health Insurance, I selected them for 2 primary reasons: affordability and reasonable waiting periods for the policy to take effect. In the past, I have only used pet insurance for small things in the past: vet visit, shots, flea medication. This is great coverage for that plus more - my first claim for my pet was for an abscessed wound; the process to file a claim was simple and straightforward, although I felt it took a bit long to get the refund. That aside, the second time I had to take my pet in for poisoning, again the ease of filing a claim was simple, a customer service rep even called to check up on us and see how we were doing, and this time, the return was processed quickly and the waiting time I had experienced has been shorted significantly. I used to use VPI Pet - I would now say that ASPCA Pet Health Insurance is the go-to! I highly recommend them!
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