ASPCA | Pet Insurance Review

We have been with ASPCA pet insurance for years with our 2 airedales. Simply said, it is great. Their new-ish online claim submittal is easy and clear. Tracking and seeing the history is also easy and clear. Their policies and payments are fair and well explained. Their communication is great as well. Recently we had a major incident and within 2 days of submitting the claim online, I got an email saying that they needed more information and were contacting the hospital to gather that information. 3 days after that I got an email with a status update (of paid) and a link to the EOB. Later that day, I got a call following up to see how my dog was doing and if I had any questions on the insurance process. Not only is pet insurance a smart thing to have, ASPCA is the way to go. We were formerly with another company and found their payments were confusing and low and their customer service was sub-par.

I learned from this insurance through my mom she has it for her cats. I highly recommend it, as her cat needed major surgery due to swallowing a balloon string. ASPCA was awesome and prompt on the refund. I got it on my 2 year old dog and now I just added my 5 month old multipoo.

Great insurance to have in case of emergencies. You never know when something unexpected will happen. My dog was always healthy and never used the insurance since I got it but a few months ago he started being sick and was diagnosed with chronic leukemia. This insurance was extremely helpful with his medical bills. The claims were easy to submit and refunds were done quickly.

When my dog needed emergency surgery, it was a relief when I could tell my veterinarian that whatever my dog needed, he could do, because I had health insurance for my dog. My dog had surgery on Sunday morning, on Wednesday morning I uploaded the documents to the ASPCA Pet Health Insurance website, and on Friday, I received notification that his claim had been approved. I received the check the next week. I simply can not imagine an easier process. I can't tell you how much I love this health insurance. It is such a good investment because you never know what your pets will do! As a side note, I work at an SPCA and I told everyone how great working with the insurance is and I believe a few of my co-workers signed up for it! I couldn't be happier with my decision to go with this insurance! Thank you, thank you!

Most of my claims for Theodore have been wellness - which I really enjoy. Helping me take care of him when he is healthy is very important to me. Your claims process is easy and fast, which is very helpful. The only thing I would improve is giving more coverage for flea/tick medication - I understand the wellness costs are to help owners by taking a little off of the bills, but with oral medications becoming more used, they are becoming more expensive as well.