ASPCA | Pet Insurance Review

This will be my 3rd year with this insurance. The first couple of years I've been very pleased with the insurance. I started my policy before the new plans became available which seem nicer than my current plan. The new plans will pay 90% whatever the vet charges which is nice, rather my plan evaluates all my charges and adjusts what they'll cover based on the national average (take note the new plans do NOT do this anymore). I can't switch polices because my pet's conditions will not be covered even though I've been insured with ASPCA the whole time because switching polices these conditions will be considered preexisting. In addition, ASPCA is incapable of providing my base premium cost so I can't do my own math with my veterinary professional discounts. With all that said, the customer service have been very polite and helpful with all questions and follow up. I've only spoke to one representative that I disliked. The insurance provides peace of mind, covered my pet's dermatology issues even through continuing care which is nice. Note you will see an increase in premium policy rates at 3 years and then 5 years. I plan to keep the insurance for the duration of my pets lives but I don't think I'll return to ASPCA with future pets.

I was very impressed with the overall service and claim process. I submitted my claim online, which was very easy. They paid out my claims in a very quick manner and I could not be happier. My dog was becoming paralyzed and after an MRI we found out a disc was pressing on her spinal cord. She had surgery and is recovering very well. Without the insurance it would have been hard to do this on my own. I am so happy that Cookie was able to be saved with the help of the ASPCA Pet Insurance.

I had my first claim with ASPCA this month for my 9 year old dog, Sophie. She had dental problems. The vet submitted the bill and I was paid less deductible within 2 weeks. I did nothing; was so simple. Best pet insurance I've ever had. All others were such a hassle. You had to send every vet visit for the life of the dog for every claim, even though they already had those prior records. Took months to get paid. 10 stars for ASPCA

Easy on-line claims processing and tracking. Like the personal attention and they show a real interest in my dogs well-being.

They are the best! We lost our dog recently and they were amazing paying out a huge portion of the Pet hospital bill! I reccomend them to anyone who loves their pets.