ASPCA | Pet Insurance Review

I have had ASPCA Pet Health Insurance since Lola was 8 weeks old. She is now 10 and fortunately I haven't had many problems with her. Recently she dislocated her hip and needed surgery which alone would've cost us a fortune out of pocket. We submitted all of her procedures in a timely manner. ASPCA reviewed all our claims, approved all of them and issued payment promptly. We also needed to call customer service at one point and had a great experience, very helpful. We have no complaints and I'm thankful I have my pet covered thru them as one does not realize how important that really is until you get hit with unexpected circumstances involving your pet that can really do damage on your wallet.

I was unsure about getting pet insurance at all in the beginning. I did all the math and got two quotes from two different companies. Getting the insurance did make financial sense, especially with the peace of mind in case of an emergency. While the two quotes I got did not match up in terms of insurance options (copays, deductables, preventative, etc.), ASPCA seemed to be a better value overall. After signing up, I received a very friendly courtesy call asking if I had any questions and you could tell the person genuinely wanted to help. I also received a call after my first claim, making sure it went smoothly and if I needed anything. The care and concern of ASPCA I have experienced thus far is quite rare nowadays. They certainly have my support.

I got this insurance for my puppy. Honestly I haven't had to use it much but when I submitted claims for vaccinations there was no hassle and I received reimbursement quickly. I definitely feel peace of mind knowing I have this coverage for my baby.

I've had no issues with this pet insurance. I just wish there wasn't a deductible. Seems restrictive. I don't get full reimbursements. I just cancelled my cat's policy as I hardly have claims for her visits. I have my dog on the policy. Used the claim process for him. But, the flea and heart worm preventatives, the costs, you aren't 100% reimbursed which I feel you should be. Vaccinations, cost of office visits, prescriptions and labs etc...

the claim experience was incredibly easy to figure out and i was happy about the amount i received back. your pet health insurance allowed me to take care of my dog without worrying about how to pay for his medical bills. Thank you!