ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,091

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Katy

Great customer service for an inexpensive coverage plan.

I've had ASPCA pet insurance for a year now and am continually impressed with their level of professionalism and customer service. I've been called several times just to check up on my kitty and my refunds have all been processed in a very timely manner without incident. I've recommended ASPCA Pet Insurance to several friends and family members as well!
5

out of 5

POSTED: | BY: Barb

Very caring and knowledgeable!

So glad we went with ASPCA Insurance, we had no problems with the claim easy to submit. Payment came in a reasonable amount of time --the exact amount they initially indicated Thanks so much
5

out of 5

POSTED: | BY: Pamela

Easy online claim and fast reimbursement.

The online claim was easy to file and reimbursement came quickly.
5

out of 5

POSTED: | BY: Melinda

They care! Great customer service, good investment

I've had a wonderful experience with ASPCA Pet Insurance so far with my 14 year old dog. Submitting claims is easy, and reimbursements were quick. They also seem to actually care - they called to ask me how my dog was doing! Definitely the best customer service and reimbursements I've received from a pet insurer.
5

out of 5

POSTED: | BY: Dorothy

ASPCA pet insurance has helped to prolong my dog’s life.

Teddy was diagnosed with heart failure almost two months after I I decided to purchase pet insurance for him. I kept putting it off month after month. I’m so glad I made the decision to protect him. I don’t even want to think about what could have happened if I did not purchase health insurance for him. His veterinarian bills have been very expensive. I could not afford to pay these bills if it wasn’t for ASPCA. ASPCA has continuously paid 90% of all his vet bills and medicines since his deductible was met. They even call to check on Teddy just to see how he’s doing. I would definitely recommend this insurance to all pet owners. They are there for you when you need it the most.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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