ASPCA | Pet Insurance Review

After debating as to get pet insurance or not we went with ASPCA after reading brochure from our local vet. Our puppy injured his leg a short time later and we have had numerous claims. ASPCA has been very prompt and efficient about taking care of our claims. I plan on staying with ASPCA.

We have had dogs for many years. Our last two dogs had many medical issues throughout their lives and we spent thousands of dollars. We always questioned if we should have gotten insurance earlier. When we got River as a puppy, we decided to measure her claims against our other dogs who was a little older but hadn't gotten insurance. Within her first year, River was limping for no reason. She had had a clean exam when we got her because she was a rescue with no papers. We took her to a vet to have her hips examined to see why she limped all of a sudden. We were devastated to learn that she had hip issues and needed a new hip. She was only 1 years old and very active. Thank goodness we had insurance. We were able to use the best doctors available and ASPCA was incredible. They covered her claim just as promised in the policy. It was easy to file, they followed up and paid in an efficient manner. Everyone I have spoken to on the phone has been courteous and helpful. If only human health insurance worked this way. River is back to ball chasing and no more limps.

Quick to take care of my claim. All communications with them are courteous and answer all my questions. They call to make sure everything is resolved to my satisfaction.

We've used ASPCA pet insurance for years now. They have a great selection of policies, great and friendly customer service, it is really easy to file a claim, and the price is reasonable. I'm most impressed, though, by the personal touch they provide. Over the years we've lost 2 of our pets and both times they've reached out with phone calls and handwritten cards. It's a little thing, but it stands out and we really appreciate these extra gestures.

The coverage is good and my claims have been handled well. The premium seemed to be comparable to other providers. I would use ASPCA pet insurance again for any animal I may have moving forward.