5
out of 5
POSTED: | BY: Michelle
Customer Service
Every time I call i get a friendly customer services rep. that is helpful and answer all questions quickly and efficiently.
4.5
out of 5
Number of reviews 12,095
ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice.
Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Kate
Caring and great customer service
We've been with ASPCA Pet Insurance for, oh, 9 or 10 years now for our 3, now 2, cats. A few years ago they changed the structure of their policies, but let existing customers keep their existing policies, which was great because it was more financially advantageous for me to stay where I was. As my cats have aged, more problems have cropped up, and ASPCA is doing a great job of covering their care. When my boy came down with untreatable cancer and we had to euthanize him, ASPCA was very caring, sending a sympathy card and even calling with condolences. Submitting claims online is very easy, reimbursements are fast, getting coverage estimates is also a snap, and every person I've spoken to has been great. Honestly, I think they've upped their customer engagement game in the last few years because I'm getting a lot more communication from them than I did when we first signed up.
5
out of 5
POSTED: | BY: Rich
ASPCA Insurance is easy to use
I have submitted several claims and it has been so easy. ASPCA Insurance will call to check on your pet. I have always been paid quickly, two weeks the most I believe. Great Customer Service throughout the process and after the process.
5
out of 5
POSTED: | BY: David
I am very happy I chose this insurance coverage for my dog!!
I could not speak any higher regarding ASPCA insurance . We are very satisfied with the coverage and the insurance we have bought
5
out of 5
POSTED: | BY: Anissa
ASPCA Pet Insurance is Excellent!
As my Humphrey ages, a variety of health issues are now an issue. He's currently on three separate medications to manage his thyroid function and resulting skin problems. ASPCA enables me to provide my fur baby with excellent on-going care. I am extremely happy knowing that I can rely on ASPCA Pet Insurance as my pet ages.
Monthly Cost
Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.
Coverage
The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%
Payout Limits
Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option.
No lifetime limits.
Deductible
$100, $250 or $500 annually.
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.
Exclusions
Pre-existing conditions, cosmetic procedures and breeding costs are not covered.
ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment.
If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee.
Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents.
Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice. Preventive Care is available at an additional cost.