ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Pam Asai

Great Staff

It’s easy to submit claims and funds are received in a timely manner. The staff are friendly and courteous as well as knowledgeable. When I had to call and stop our policy on our Shepherd because we had to put him down, the woman was compassionate yet able to ask the necessary questions without offending me. We also started another policy for one of our other dogs.
1

out of 5

POSTED: | BY: John

They do not respond to emails, they do not answer their phones

Had a question regarding my member sign in, I have no problem holding or being placed in a queue but i do have a problem when the phone rings and rings goes to a busy signal. If I new I was working with a company with that kind of customer service i would have gone elsewhere!!
5

out of 5

POSTED: | BY: 4 standard poodles

we trust the ASPCA

We have accident only coverage but the customer service seems great. We are very satisfied.
5

out of 5

POSTED: | BY: Valerie Ollar

I have insurance for all my babies and…

I have insurance for all my babies and it has come in handy many times. I would not be without it! Very affordable- Excellent customer care too!
3

out of 5

POSTED: | BY: Iris Pace

ASPCA REVIEW.

I don’t like the new pricing. I prefer the old policies. I’m a retired Flight Attendant & I understand the costs of vet bills for procedures is very high. I provide my Pugs with the best care I can afford but it’s very costly. I’m aware that there are other Pet Ins. Policies out there that I can go with, but I have always supported the ASPCA , so I stay with you. I have to say that the staff I have dealt with have been wonderful & compassionate when I lost my Pug Teddy. So the staff gets an A The Pet Ins. Pricing.... gets a C- to a D So Staff gets an A

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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