5
out of 5
POSTED: | BY: Nadine
Very communicative, adn easy to use
There is nothing scarier than when your pet is sick and you are desperately trying to figure out what is wrong with them, except maybe the bill after it is all done. Having this insurance has made me feel much more at ease with the whole process because i know putting in my claim, tracking it, and following up with questions when i have them is so easy. Have a concern, call. Want to know the status of the claim, log in and check it out. Even when the claims are backed up, and go beyond the amount of time expected, you are given information on whats happening, and when to expect your claim to be complete.