ASPCA | Pet Insurance Review

Over many months, my little dog saw several different vets, specialists, and some alternative practitioners. I submitted about 8 claims so far and there will be more to come, all for the same issue, and these crossed over one claim year and into the next. The ASPCA phone app, and a very patient person on the phone at ASPCA who walked me through the procedure, made it fairly fast and easy to submit all the claims. The explanation of benefits forms returned to me (via email) were clear and easy to understand, and the reimbursements made were reasonable. Thank you ASPCA!

I never have to hesitate getting medical treatment for my dog. My fur baby that passed away this past June due to brain cancer received the best treatment we could get for her. It cost thousands and ASPCA reimbursed without any questions and hesitation. I know I could never get better pet insurance.

Signing up for the insurance was easy & monthly premiums are deducted from my checking account promptly on the due date. ASPCA Pet Insurance seems to pride themselves as to "fast" claim processing which is very important to me with any insurance company. Well I filed a simple Wellness Claim with requested documentation over 1 month ago & payment has not yet been issued. It's not like they have to research the claim as they have a specific reimbursement schedule for wellness. I insure my three pets through three different companies & ASPCA is hands down the worst when it comes to claims processing!! If you expect decent turnaround time on your claims I recommend you stay away for this company.

Just started the insurance, haven't used it yet, but I keep getting these remainders to review and score it. So let's start with an "average".

The best service I have gotten ..very helpful and most importantly very honest and friendly...love u guys for helping me safeguard my cats health