ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Mary-Louise

Too long to process

Although, overall I am very pleased with the policies for my two young cats the amount of time to process a claim is unacceptable. I filed a claim for $445.00 on 9/14/2018. Today is 10/17/2018. The claim has still not been processed. All required paperwork including medical records and invoice were submitted following one of my cats dislocating vertebrae in his tail. I will still recommend ASPCA, but only if a person doesn’t mind ridiculously long processing times.
5

out of 5

POSTED: | BY: Amanda Cortes

Totally worth it

Great plans available at a much more reasonable rate than most vet offices have.
5

out of 5

POSTED: | BY: Kathleen

Keep up the good work - it's a pleasure to deal with ASPCA pet ins. I always recommend you.

I am happy to have the pet insurance. Although I have the mid-range plan, it is very comprehensive, especially when my dog needed leg surgery. It covered a variety of things necessary to be paid: testing, consultation with the surgeon, the surgery, therapy. Thank you for all of your help. best, Kathy and Milo
5

out of 5

POSTED: | BY: Rebecca Wickstrom

The Customer service rep was both…

The Customer service rep was both efficient and professional, and she helped me find the right insurance plan for my pets’ needs!
5

out of 5

POSTED: | BY: Andrew

A caring company and ease in submitting claims and receiving reimbursements.

I have used this company for about 11 years and have not had any problem in submitting claims and receiving payments in good time.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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