ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,095

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Suzanne

Fast and easy to file claims

I have 1 bulldog pups, they play hard and at 5 months old, one fell down the stairs. She ended up breaking her knee. If we didn't have the insurance, it would have been close to $6000 out of pocket. We filed a claim, uploaded all the forms online, it was super quick and easy. We were reimbursed within 10 days. They offer automatic deposit into your account, so no waiting on checks in the mail. They called to follow up to ensure we received the money, ask how our baby was doing, and seemed to genuinely care. Thank you!
5

out of 5

POSTED: | BY: audrey

Great customer service!

This company provides excellent customer service!
5

out of 5

POSTED: | BY: Charles

Fast and Good Service

My dog recently jumped off a few flight of stairs in a hurry and tore her knee ligament. The ER and surgical fee were overwhelming but thanks to ASPCA covering 90% of it, we managed to get through. The service agents were professional, sympathetic, and quick to respond to any questions/concerns. We are thankful that we were covered in our time of need.
5

out of 5

POSTED: | BY: ANTHONY

Peace of mind

I have two cats on this plan. Thirtheen years ago we were fortunate to have two Persians in our household. Last year one passed over the rainbow bridge. The costly end of life was off set by the pet insurance. The process was easy and the reimbursement, after the deductable, was quick. Our other Persian girl is still enjoying her life. We rescued a 4 year old Texcedo, Main Coon and she has turned out to be a love and company for our little Persian. We included the 4 year old on the pet insurance plan and have peace of mind that if she needs care the expensive veterinarian bill will not be a factor in my decision.
5

out of 5

POSTED: | BY: Donna

Love the customer service

I’m super happy I picked this company to insure my dog. Customer service is always very nice and helpful. Filing a claim is super easy and had my money direct deposited into my account.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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